USER'S SATISFACTION AT STATE UNIVERSITY LIBRARY IN JAMBI PROVINCE: ITS RELATION TO ORGANIZATIONAL CULTURE AND WORK MOTIVATION

Mukhtar, Mukhtar and Ali, Hapzi and Hasanah, Dewi (2017) USER'S SATISFACTION AT STATE UNIVERSITY LIBRARY IN JAMBI PROVINCE: ITS RELATION TO ORGANIZATIONAL CULTURE AND WORK MOTIVATION. Scholars Middle East Publishers, 3 (Iss-11). pp. 595-602. ISSN 2412-8977X (online)

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Abstract

The purpose of this study is to analyze the correlation among organizational culture, work motivation, and library satisfaction at State Universities in Jambi Province. The quantitave approach used in this study with survey method conducted at two university libraries in Jambi Province. Proportional sampling was used in which 206 from 2446 undergraduate students as library users fullfilled written questionnaire. Multiple regression continued with determination analysis were used to analyze the data. The findings showed that organizational culture and work motivation are significantly correlated with library user satisfaction either partially or simultaneously. To sum up, all hypotheses were accepted. This study implies that library satisfaction service can be achieved through creating organizational culture and work motivation. The better implementation in organizational culture and work motivation can create higher library users’ satisfaction

Item Type: Article
Subjects: 000 Karya Umum
000 Karya Umum > 020 Perpustakaan dan Ilmu Informasi
Divisions: Fakultas Tarbiyah dan Keguruan > Manajemen Pendidikan Islam
Depositing User: Fakultas Tarbiyah dan Keguruan
Date Deposited: 10 Mar 2020 02:53
Last Modified: 10 Mar 2020 02:53
URI: http://repository.uinjambi.ac.id/id/eprint/959

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